Sheraton Suites Chicago Elk Grove

Good location. Staff was courteous and professional.

From the moment I arrived I was impressed. Very nice, clean facility and priced right considering its proximity to ORD (shuttle too). Alex checked me in and answered questions very well. My suite was exceptionally clean, and everything worked! Bath and fixtures were all perfect! Hats off to your staff, all areas including the pool and common areas were spotless. There also appeared to be some sort of walking area or patio outside, I saw many people using while I was in the pool. The buffet breakfast was fabulous! A real restaurant buffet, definitely NoT the usual hotel lobby toast and coffee kind. Everything was fresh, well prepared and non-greasy. big variety, and staff kept everything well-stocked.

Our room has great space for us 4, we've stayed here before but this time wasn't great like the others.

The staff was extremely polite as well as extremely helpful. They went above and beyond my expectations. I generally make at least one trip to Chicago every year. I have made a tradition of spending Thanksgiving in Chicago on a yearly basis as well as visiting in the summer when possible. When I stay for more than a day I usually always stay at the Sheraton Suites in Elk Grove Village. I highly recommend everyone to give it a chance. By far the best hotel for a family spending a few days or longer. I have stayed in similar hotels like the Hilton Home 2 Suites, they are nice and make you feel at home also, but the Sheraton Suites are able to set the selves apart from the competition with their layout of the rooms among other accomodations. The restaurant is amazing also!

I was traveling alone and I felt very safe at this hotel. It was accommodating to my later arrival and very welcoming. The room was clean and beautiful. The staff was very kind and attentive. Would recommend to others!